Customer Testimonials

Budd Van Lines provided exceptional service with our move. We couldn’t have hired a better organization to move us across the country. The staff at Budd Van Lines exceeded our expectations in every way, they truly went over and above to ensure that we had everything we needed and kept us informed every step of the way. Most importantly, I would like to thank Denise Anderson and Al Bronstein for their kind and thoughtful help. I know that every business is experiencing challenges with this pandemic, but Budd Movers took excellent care of us throughout this move despite the challenges.

Our experience with Budd Van Lines was absolutely top-notch. Our moving agent Sara Velcheck answered every question we had, even after-hours on the weekend when we had a sticky situation! The experienced moving crew of Tony, Jaime, Brandon and Juan were nothing short of spectacular. This crew blew us away with their professionalism, their teamwork, and their sheer work ethic. We have a true appreciation for the hard work and dedication these folks have for their craft. Highly recommend Budd Van Lines!

We recently used Budd Van Lines for a corporate move.   The driver Bryan Moran was the best partner I have worked with in my 20 years with my company, having moved all around the company.  He was nice, on time, hard working, flexible, and cared about ensuring we were comfortable and got settled as quickly as possible.  The teams he hired in both locations to pack and unload our items, were quick and efficient and careful with our items.  Our experience was great specifically because of Bryan.  He should be recognized!

This was “white-gloved” service. I have moved many times and this is the second move in which Budd Van Lines excelled in what it does. My coordinator Sara was exceptional in staying in touch about the move, answering all my questions and constantly checking in with me to make sure that the process went smoothly for me. I can’t say enough good things about Sara. The driver/leader Derick went above and beyond to take care of my goods and help me with anything that needed to be done. He was exceptional in his work ethics and made sure that everything was done efficiently. Derick was very respectful and considerate of my time because I needed to work while they were packing the house. He made it easy for me to continue doing whatever I needed to do. His crew was amazing in how they accomplished everything and that too with a smiling face. They were kind and never imposed on me in any way. The best crew ever! Just as extreme care was taken while packing everything, extreme care was taken with unpacking and setting up my household goods. During the whole process, they worked efficiently and quickly without rushing. They were careful, friendly and happy doing the hard work with a wonderful demeanor. Amazingly, nothing broke or even mishandled considering that I had many fragile or precious items. I would use all the superlatives for this company, the coordinator and the crew. I have used Budd van Lines before for a move (in 2003) and I was quite impressed then. The second time, they were even better. This is a 2 for 2 score of 100% satisfaction (or 500% if that was possible). I would use the company (and would request the same crew) for all my future moves. I would highly recommend the company to anyone who is moving. Absolutely the best ever!!!!!!

We’re at the end stages of our home in NY being packed and ready to load/move from Cicero, NY to Cincinnati, OH. I can’t say enough great things about Luis, Louis, Edwardo, And Irvin! They are so kind, caring for our home and our goods, both! Such attention to detail in wrapping our furniture, no matter the condition, and making sure no damage will come to it. We were informed of each move they made, answered any questions we had and their kindness doesn’t go unnoticed. We’ve moved more than a dozen times and I can say that Louis and his crew have been the best we have had the pleasure of dealing with. Thank you so much Luis, Louis, Edwardo and Irvin!

What an amazing experience we had with Budd Van Lines. We have never had a moving company move us so we didn’t know what to expect. We heard many horrible stories from others and I was extremely nervous. Todd Mendoza was our driver and WOW talk about putting my mind at ease. He’s incredible and his crew was great. They went above and beyond to make sure our things were taken care of. This will be the first move (out of 9) we have no furniture broken. We haven’t been about to unpack every box yet but I’m not even worried. I don’t think I could ever move again and not have Todd at Budd Van Lines. Your care, respect, attention to details and character are top class. I want to say a HUGE THANK YOU!!

Very pleased. I was impressed by how professionally Budd Van Lines handled my move. Budd provided a top notch, highly experienced crew and who provided exceptional customer-oriented support with packing, transporting, unloading and set-up of my household goods. At our new home we have a very steep driveway that cannot accommodate a large moving van. Budd made special arrangements for shuttling using a smaller truck at the bottom of the hill and this worked out exceptionally well, with great care to our furniture and set-up in the new home. Our move coordinator (Marybeth) also checked in frequently to make sure all was going ok. Overall, an A+ for the Budd Team in my opinion!! Thank you.

We used Budd Van Lines to move from Chicago to Boston. I would recommend them to anyone looking for either local or cross-country moving service.  They are a family-oriented company that prides themselves on the commitment to their customers. Many moving companies make that claim but their actions don’t back the claim. That is not the case with Budd Van Lines.We had an incident with the driver when our stuff arrived in Boston. They took every action possible, even escalating the complainant to the top of the Company, addressing the issue. They went well above expectations. It’s clear they pride themselves on the service they deliver and did not want what happened to happen ever again.  Every other part of their service was excellent. They were the first to respond to the request for a quote and had fully adapted to the virtual environment when we did the walkthrough. The movers packing our stuff were quick, considerate and diligent. I would like to specifically recommend Doug and Kelli who were my primary contacts. They were both incredibly helpful. We had a leg on a desk break during the transportation to the warehouse. Kelli immediately informed us about the incident and started the claim process for us. I have had nightmare moving experiences before, so I was grateful when Budd Van Lines actively took action. There are a lot of bad moving companies to avoid. If you want a seamless move from a great company then you should consider Budd Van Lines.

Carol and Lisa’s team did everything better than I could have asked for. They were very professional and helped me move into my first place a breeze. I can’t imagine moving without them again! Further, Cindy on the administrative side went above and beyond, even when my landlord was changing moves on dates and times. 10/10 recommend Budds, and I will recommend their services to anyone.

The Budd van lines team was amazing! We moved cross country from NJ to CA during the pandemic. The team communicated well, showed up early both days and took the utmost care in packing and shipping our items. We received everything intact and were picked up professionally as well! Highly recommend them for a corporate relocation!

I cannot say enough fantastic things about my move with Budd Van Lines. From beginning to end, Alan, Denise, Junior and Fred were flawless in their execution. Junior and Fred were Extremely meticulous and organized and funny and warm hearted. I truly felt like they were personally protecting my belongings. Five stars. Definitely recommend!

There is only one moving company and it is BUDD Van Lines.” Second time I utilized BUDD to move me. I furnish my home with family heirlooms, many made in Italy for grandmother’s dowry. BUDD is the only company I entrust to move these pieces and my other belongings. First move from Chicago, IL to Houston, TX no breakage, not one chip. Second move Houston to near-Orlando, FL. with the same great result not a scratch. My latest move crew leader, Jesse, is a true professional. I found Jesse to be a personable, honest, and an effective leader. His crew respected him and followed his direction. Jesse is a kind man that took the needed care with my possessions as if they were his own. The BUDD headquarters coordinator Alicia DeVito stayed in continuous communication with me from day one, kept me informed on the planners scheduling, checking if times and dates worked with my schedule too as I was flying back to pack my home. Alicia actually called me one time just to see how I was doing! The cost was reasonable especially when considering the great and consistent results. By the way I recommended BUDD to my sister, she has utilized them and had the same experience. BUDD is in the moving business and they earn their good reputation!

Jeff & his team were great, timely, extremely well organized, courteous, careful with our belongings & obviously very experienced And professional. Our salesman, Alan, was also very helpful in the lead up to the move & got us in the right place so the move went smoothly. Overall, the entire Budd team did a great job—there’s a reason you’re so highly rated!

My moving experience on both ends was seamless.  The teams were so energetic and friendly.  My belongings were in good hands and it lowered my stress level.  I was pleasantly pleased that after 12 months in storage at Budd, my furnishings were delivered without a scratch.  Thanks to the Budd Team, overall it was a great experience.

Nancy, our coordinator, took care of all the logistics and checked in often to make sure everything was going well. So helpful to have the same team pack and move. They were very efficient and were protective of our newly finished floors which we greatly appreciated. Overall a really good experience, Bill McCarthy and his team are the best we’ve had in our 4 moves!

Budd Van Lines has been by far the best moving company we have ever dealt with!  Their Mission Statement, ” To be the absolute best moving company in America” is spot on!  From the initial dealings with Alan Bronstein in their office, to their scheduler Denise Anderson as well as the packer/driver who came to the house, all were super professional, extremely helpful and friendly.  Moving is an anxious time for anyone who has ever made a big move.  We moved from Connecticut to Texas.  Budd Van Lines promptly did everything they said they would, exactly at the time they specified!  We did have an issue with a number of antique furniture pieces getting damaged, but again Budd stepped up, brought in an antique repair company to repair all the damaged pieces.  Also 3 or 4 small glass pieces were broken in the move and Budd reimbursed us for the full current selling price.  (I should mention that we did sign-up for full insurance coverage!)  Accidents happen, we realize that, but Budd Van Lines went above and beyond what one might expect! My final dealings with the company, Doris Watson and Senior Vice President Gary Grund were great.  Both did everything to make things right.  I am happy to say the antique furniture which has been in the family for 2-3 generations has been repaired to our satisfaction. In dealing with Budd Van Lines there was absolutely no arguing/squabbling/nor issues of any kind with the resolution of our damage claims! They made things “right” and they took quick action to get it done!  Thank you Budd Van Lines, we highly recommend you for anyone’s future moving and we will surely use you for our next move!

Made my move from WA to CA really easy and hassle free.  Roger and MaryBeth were both very professional and have exceptional customer service skills.  I was really impressed when our driver, Roger, found out we would need to use a small truck to shuttle to the new house(meaning he would need to move everything an extra time from the big truck to a small one).  Roger told us it wouldn’t be a problem and made the arrangements, without getting frustrated or making us feel like it was an extra burden. I will definitely use Budd again for our next move.

Communication was frequent and helpful. Sarah was very helpful and kind. The moving crew (esp. Sherrod!) were professional and courteous, taking great care to protect my belongings. Sherrod showed up when he was scheduled, and moved my things in with a great deal of care and a great attitude. Even though it was pouring down rain, there was no mess in my house and all my stuff was dry and clean. My experience with Budd Van Lines has been nothing but positive from start to finish. The staff, specifically Sara and Sherrod, have been top-notch. Good job!”

Previous moves had left me convinced that the only way to be sure that things would be done properly and on time, was to do it ourselves. Now I am absolutely sure that the only way to move is with Randy Patrick and his crew with Budd Van Lines. They were stellar professionals. They didn’t touch a thing in the house until every surface was protected; walls, stairs, handrails, tile, hardwood, carpets, doors. They proceeded like a well oiled machine, room by room, calmly, organized, and sticking to schedule. When they were done, they cleaned up after themselves, even swept the floors. When we unpacked, nothing was damaged. I believe that this was as close as you can get to a stress free move.

From the first minute I made a call to this company, Al Bronstein, the salesperson took care of me. They made it happen. They accommodated the exact day I needed to move. Al came in to scope what had to be moved and coordinated everything. The moving foreman, Manny Melendez was great. He came in also the day before to see what had to be moved. They were punctual on the moving day. They even came in an hour earlier to get started. They killed themselves to bring heavy fitness equipment down from the second floor from a steep stairwell. I cannot say good enough things about them. Really!Because of this covid pandemic situation, a lot of moving companies aren’t doing anything. Hard to find a quality moving company that knows what they are doing. A lot of moving companies during this time gave me false promises and bailed out at the last second with every excuse from A to Z. If you want an accountable moving company, I highly recommend Budd Van Lines.

We got estimates from four nationally known moving companies and Budd offered the best service at the best price to move us from NJ to PA.  We didn’t expect this, but they gave us all of the boxes, packing paper and tape we needed for free!  They put out protective floor coverings for both the house we were leaving and the house we bought, and handled everything carefully.  Now that we’ve unpacked we can see that not a single item or piece of furniture is damaged in any way.  They even took apart and reassembled an antique armoire!  Does it get any better than this?  Covid caused our new house to be delayed, so Budd stored our belongings for six months longer than we had planned.  Their fee was very reasonable and as stated, nothing was damaged in any way.  We received premium service at a very competitive price and we highly recommend Budd Van Lines!

Recently moved from Skillman New Jersey to Gainesville Virginia. In preparation we contacted several moving companies. Alan Bronstein from Budd Van lines was quick to respond with information, quotes and scheduling. On moving day Manny Menendez, our driver was right on time to coordinate the packing and loading. Manny took great care laying out floor covering and protecting every piece of furniture. He was also able to coordinate our delivery a day earlier than originally scheduled. Upon delivery and unloading everything was handled with care and placed in the appropriate location and put together. Everything worked out perfectly. Manny was a true professional and made the move completely stress free. Thank you to Alan, Manny and Budd Van Lines for a great move.

Transparent process, frequent check-ins, open communication. very professional and courteous staff, exemplary work ethic, fast and efficient, the crew made the move less stressful with their enjoyable interactions with the customers. The crew was very hard and speedy working but also very careful with our belongings, courteous and professional. Jeff the driver and his crew are an example of professionalism, work ethic, attitude, and accountability. They are going above and beyond in their daily jobs to make the move less stressful for the customer. It has truly been a pleasure working with this crew and we are highly recommending their services.

Our move is now over and I cannot thank Budd Van Lines enough for making it a great experience. Your moving team led by Michael and the crew led by Nelson were incredible to work with. They showed up on time, they worked especially hard, and were extremely pleasant to work with.  Not one item was damaged or lost in our huge move. While I hope to never move again, I would highly recommend Budd Vanlines to everyone I know.  You are the best!

Alan –