Important Customer
Information
This page is your source of truth. For your safety and compliance with D.O.T. regulations, our team is unable to transport certain items. Please review this guide to ensure a smooth moving experience.
Hazardous & Perishable Items
For safety reasons and per Department of Transportation (D.O.T.) regulations, our teams are legally prohibited from transporting the following items. Transit insurance will not cover these items for loss or damage.
These items cannot be packed onto the truck under any circumstances. Please dispose of them or transport them personally in your own vehicle.
science Chemicals & Flammables
- Aerosol Cans
- Propane Tanks
- Gasoline / Kerosene / Motor Oil
- Paint / Thinners
- Cleaning Solvents / Bleach
- Ammonia
- Pool / Darkroom Chemicals
- Nail Polish & Remover
- Matches / Lighters
- Sterno / Lamp Oil
battery_alert Batteries & Pressurized
- Hoverboards & Batteries
- Lithium Batteries (Loose)
- Car Batteries
- Household Batteries
- Fire Extinguishers
- Scuba Tanks
- Canned Soft Drinks
- Explosives / Fireworks
restaurant Perishables & Living
- Frozen Food
- Refrigerated Food
- Produce / Fresh Fruit
- Open Food Containers
- Live Plants
- Pets / Animals
Items of Personal Importance
Certain items are irreplaceable or essential for your travel. These items should not be packed on the moving truck. Please keep them in your personal possession at all times.
Pro Tip: The "Locked Room" Method
We recommend designating a specific room, closet, or your personal vehicle as a "No Pack Zone." Place all items listed below in this secure location before the crew arrives. If it is sitting out on a table, a crew member may pack it by mistake.
Financial & Legal
- Cash / Currency / Coins
- Checkbooks & Credit Cards
- Stocks, Bonds & Securities
- Insurance Policies
- Deeds & Wills
- IRAs & Bank Documents
Personal Identification
- Passports & IDs
- Airline Tickets
- School Records
- Medical Records
- Car Keys (Spare & Active)
- Computer Disk Storage / Hard Drives
Sentimental & Valuable
- Jewelry & Watches
- Precious Stones
- Personal Photos & Albums
- Heirlooms / Memorabilia
- Furs
- Laptops & Tablets
Firearms Transportation Policy
Firearms are sensitive items requiring the highest level of security. Compliance with state and federal laws is your responsibility.
Compliance is Your Responsibility
Local and state laws vary regarding possession. You must ensure compliance with the laws of all states through which you intend to travel. Refrain from carrying firearms on your person unless authorized.
No Transport Inside Safes
Firearms cannot be transported inside a locked gun safe. They must be handled separately and handed over to the Budd team for proper inventorying.
Continental U.S. Only
These protocols apply to domestic shipments within the Continental United States. International shipments have different, stricter regulations.
-
Notify Your Coordinator:
Advise your Budd counselor immediately if you plan to ship firearms. -
Create an Inventory List:
You must provide the Make, Model, and Serial Number for each firearm to be shipped. -
Remove Ammunition:
Double-check that every firearm is completely unloaded. -
Retain Registration:
Keep the gun registration documents with you personally. Do not pack them in the shipment.
Appliances & Electronics
Proper preparation of appliances is critical to prevent mold, mechanical failure, or leaks. Ensure all items are prepared according to manufacturer’s recommendations.
Appliances containing fluids (washers, waterbeds) or heating elements/electronics should return to room temperature (60°F) before use. This prevents condensation damage to internal components.
Front Loading Washers
The drum must be stabilized using the manufacturer's shipping kit. If you do not have the kit, let us know immediately. Front loaders often retain water; ensure it is purged to prevent odors.
Refrigerators & Freezers
Empty all food, clean, and dry thoroughly. Unplug units and leave doors open for at least 24 hours prior to loading to allow moisture to evaporate. Remove glass shelves.
TVs & Electronics
Disconnect all wires and label them. Remove all CDs, DVDs, and ink cartridges. Plasma TVs require special crating—please notify your coordinator if you have one.
High Value Inventory (>$100/lb)
Any item valued over $100.00 per pound (antiques, art) must be inventoried separately on the High Value Inventory Form. Please request this form from your Coordinator.
Special Advisories
pets Pets
Doors will be open continuously. Place pets in a neighbor’s home or a confined secure room (bathroom) to prevent them from slipping out unnoticed. We cannot transport pets in the truck.
chair Press Board Furniture
Engineered wood (IKEA-style) is not designed to be moved assembled. We recommend you dismantle these pieces yourself. We cannot take responsibility for damage to press board furniture.
local_florist Dried Flowers & Crafts
Due to their inherent fragility, dried arrangements and silk flowers may shed or break even with careful packing. We cannot take responsibility for damage to these items.