Awards

Highest Satisfaction Rating in the Nation!

The 15th Annual Relocation Managers’ Survey performed by Trippel Survey & Research, LLC. rates Budd Van Lines the Top Carrier in America!

Please click on the link below to view the full report.

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Circle of Excellence 2017

In February of 2017, Budd Van Lines was recognized in Aires Circle of Excellence for high quality scores. (more…)

Budd Van Lines Recognized for Service Excellence by RELO Direct

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Load It Once Innovation Award

Budd Van Lines was the first time ever recipient of the Global Network 2015 Supplier Innovation Platinum Award for the patented Load it Once Modular Moving System.   The award is presented to a supplier that has created a solution demonstrating either significant cost savings and/or increases in service results to Cartus clients. 

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2015 Move Management Partner of Year Award

For the second time in three years,  Budd Van Lines  was awarded Partner of the Year by Move Management.

We are proud of our drivers, coordinators and employees for working so hard to achieve this level of excellence. (more…)

Lexicon Supplier Excellence Award

Budd Van Lines was the proud recipient of the 2015 Supplier Excellence Award presented by Lexicon Relocation. The award measures quality achievements in Service Excellence, Supplier Partnership, and Supplier Innovation.  Budd is honored to be included in Lexicon’s “World of Quality”.

2015 Graebel Consultant’s Choice Award

The Graebel Relocation Alliance recognized Budd Van Lines as one of their top performing global relocation and mobility service partners.  Budd was honored for our continued outstanding performance.

Nationwide Relocating Employee Survey America’s Top Rated Independent Carrier

The 21st annual Nationwide Relocating Employee Survey was conducted throughout a six month period ending June 30, 2015. The overall purpose of this annual survey is to collect and report objective, unbiased evaluations from transferees or assignees moving within the USA regarding their level of satisfaction with external relocation service providers.

View the Survey Results

 

Nationwide Relocation Manager’s Survey #1 Rated Carrier

The 13th Annual Relocation Manager’s Survey on Household Goods Shipping by Trippel Survey & Research, LLC was published in February, 2015. The data includes carrier ratings, industry trends and policy benchmarking. Budd Van Lines was again rated the top carrier in America.

View the Survey Results

#1 Rated Carrier – Nationwide Relocating Employee Survey

The 20th annual Nationwide Relocating Employee Survey was conducted throughout a six month period ending June 30, 2014. The overall purpose of this annual survey is to collect and report objective, unbiased evaluations from transferees or assignees moving within the USA regarding their level of satisfaction with external relocation service providers.

View the Survey Results

2013 Partner of the Year

Budd Van Lines was recognized as 2013 Partner of the Year by Move Management Inc. (MMI). This award commends outstanding performance in corporate relocation and mobility and is the newest addition to Budd Van Lines’ history of recognition.

Cartus Global Network Conference

Held in Dallas, TX October 21st – 23rd. BVL was awarded the:Commitment to Excellence Platinum award for Domestic Move Center and Gold for Domestic US Moving Services. The event was held October 21st-23rd 2013 and we were proud to be a Diamond sponsor at the event.

2013 Nationwide Relocating Employee Survey

“In the HHG industry category Budd earned the top transferee evaluation results…”

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2012 Survey of Corporate Relocation Managers

  • #1 in Highest Overall Satisfaction
  • #1 in Willingness to Recommend
  • Excellence in Ability to Meet Transferee’s Moving Schedule
  • Excellence in Ability to Recruit & Retain Drivers Year-Round
  • Excellence in Satisfaction with Integrity & Trustworthiness of Suppliers
  • Excellence in Financial & Organizational Stability
  • Excellence in Claims Resolution (Fair, Prompt)

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Parsifal Corporation’s 2012 Domestic Benchmarking Report

Budd Van Lines recognized as “best of the best” in the 2010 Parsifal Benchmarking Report.

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2012 Nationwide Relocating Employee Survey

“Budd has remained one of the most consistent quality carriers for customer satisfaction over the 7 years being evaluated by transferees as either the best or second best…”

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1st Annual ‘Lexicon World of Quality’ Award

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2011 Survey of Corporate Relocation Managers

  • #1 Overall Satisfaction
  • #1 Willingness to Recommend
  • #1 Ability to Deliver Transferee Satisfaction
  • #1 Satisfaction with Pricing

2010 Nationwide Relocating Employee Survey

Highest Average Score and the Highest Net Satisfaction Score in the Industry

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Parsifal Corporation’s 2010 Domestic Benchmarking Report

  • #1 Overall Satisfaction
  • #1 Willingness to Recommend
  • #1 Ability to Deliver Transferee Satisfaction
  • #1 Satisfaction with Pricing

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2010 Survey of Corporate Relocation Managers

  • #1 Overall Satisfaction
  • #1 Willingness to Recommend
  • #1 Ability to Deliver Transferee Satisfaction
  • #1 Satisfaction with Pricing

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2009 Survey of Corporate Relocation Managers

  • Highest net results for “Pricing and Price Structure Satisfaction”
  • Highest net results for: “ability to deliver maximum employee satisfaction”
  • “Budd scored the highest in overall satisfaction and willingness to recommend”
  • Budd: “exceeded industry average and net satisfaction for overall corporate satisfaction”

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2009 Nationwide Relocating Employee Survey

Highest Average Score and the Highest Net Satisfaction Score in this Industry

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2009 Masters Cup Winner!

This award recognizes exceptional performance among Cartus service providers.  The Masters Cup is awarded annually to a single service provider who has continued to achieve exceptional quality standards and demonstrates outstanding performance and commitment.

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2009 Voice of the Customer – General Electric

This award recognizes suppliers who consistently demonstrate the highest service performance for the client.

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2009 Commitment to Excellence – Platinum

Platinum Award for outstanding commitment to excellence in the tracking and documentation of all pertinent data as it relates to each and every move.  This is measured through an extensive review of the Cartus HEX system network.

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2009 Supplier Innovation – Gold (Driver Metrics)

This program has demonstrated Budd Van Lines commitment to constant awareness of the importance of driver performance both on the job as well as in documentation of moves specific services, general compliance to regulatory requirements and overall safety.

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2009 Supplier Innovation – Silver (On Site Inspections)

This award was in reorganization of the dedication to on site inspections to ensure excellence at every aspect of the move.

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Parsifal Corporation’s 2009 Domestic Benchmarking Report

Budd Van Lines was recognized as one of the Top 13 performing carriers in the 2009 Parsifal Benchmarking Report.

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2008 Survey of Corporate Relocation Managers

  • Willingness to Recommend
  • Overall Satisfaction
  • Best Field Personnel
  • Highest Integrity Trust
  • Success with Summer Moves

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2008 Cartus Cup Winner!

The most prestigious and coveted Cartus Cup award is presented annually to a Cartus service provider who has achieved exceptional quality standards and demonstrated outstanding performance and commitment.  The winner of this award is recognized as having demonstrated collaboration and partnership in developing business strategies providing Cartus customers with cost-effective approaches and innovative solutions.

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2008 Voice of the Customer – Raytheon Performance

This award recognizes the supplier who consistently demonstrated the highest service performance to Raytheon transferring employees.

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2008 Delivering More (Moving Services– US Domestic)

This award is given to the supplier who distinguished themselves from other providers in the network by assisting Cartus in helping customers and clients.

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2008 Commitment to Excellence – Gold (Domestic US High Volume)

The Gold award is presented to service providers with overall satisfaction service scores between 90-94.9%.

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2008 Supplier Innovation Award – Platinum – First Place

The Supplier Innovation Award is presented to a supplier that has submitted an application demonstrating either significant cost savings and/or increases in service results to our clients and customers.  This award was given for innovations that have resulted in documented improvements to Cartus business.  Our submission was for the “BuddSelect” program.  This unique software was programmed by Budd Van Lines IST department as a way to leverage the benefits that could be gained through proper utilization of the Cartus Booking Board software.

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2008 Commitment to Excellence – Gold (Move Center Domestic)

The Commitment to Excellence awards recognize a supplier’s measurable commitment to excellence and Top Block service scores based on multiple network-specific criteria.  Awards were presented to suppliers that have distinguished themselves by achieving critical performance metrics.

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Parsifal Corporation’s 2008 Domestic Benchmarking Report

Budd Van Lines was recognized as one of the Top 13 performing carriers in the 2008 Parsifal bench marking Report.

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2007 Commitment to Excellence – Silver

This award is presented to the Global Network service provider who demonstrates excellent knowledge, principles, trust and service as selected by Supply Chain Management.

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2007 Voice of Customer

Recognizes International and US Domestic Moving Services and Destination service providers who consistently demonstrate the highest service performance to client specific transferring employees.

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2006 Survey of Corporate Relocation Managers

  • Employee Satisfaction
  • Keeping Promises and Commitments
  • Pricing Philosophy and Methodology
  • Professionalism and Experience of Field Personnel
  • Carrier’s Integrity

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MITRE Corporation Top Performer – Overall Move Management Award

MITRE Corporation Top Performer – Overall Move Management Award

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BVL Receives Top Honors in 5 Categories from the 2004 Trippel Survey

Recognizes International and US Domestic Moving Services and Destination service providers who consistently demonstrate the highest service performance to client specific transferring employees.

  • Employee Satisfaction
  • Corporate Satisfaction
  • Keeping Promises & Commitments
  • Pricing Philosophy & Methodology
  • Lowest Number of Complaints

Click Here for the full survey